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Terms and Conditions
Effective Date: 10/01/2024
Welcome to Crossroads Boutique. By accessing or using our website crossroadboutique.com, you agree to comply with and be bound by the following terms and conditions ("Terms"). Please read them carefully.
1. Acceptance of Terms
By using our Site, you affirm that you are at least 18 years old or have the consent of a parent or guardian. If you do not agree with these Terms, please do not use our Site.
2. Product Information
We strive to provide accurate product descriptions and pricing. However, we do not warrant that product information is error-free, complete, or current. We reserve the right to correct any errors and to update information at any time without prior notice.
3. Orders and Payment
4. Shipping and Delivery
We aim to process and ship your order promptly. However, we are not responsible for delays caused by carriers or unforeseen circumstances. Shipping costs and delivery times will be provided at checkout.
5. Returns and Exchanges
Please refer to our (Return and Exchange Policy) for details on returning or exchanging products.
6. Intellectual Property
All content on this Site, including text, graphics, logos, images, and software, is the property of Crossroads Boutique or our licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or modify any content without our written permission.
7. Limitation of Liability
To the fullest extent permitted by law, Crossroads Boutique shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site, or any products purchased from it.
8. Indemnification
You agree to indemnify and hold harmless Crossroads Boutique, its affiliates, and their respective officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses arising from your use of the Site or your violation of these Terms.
9. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after changes are made constitutes your acceptance of the new Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Texas /United States. Any disputes arising from these Terms shall be resolved in the courts located in Collin County.
11. Contact Us
If you have any questions about these Terms, please contact us:
crossroadboutique24@gmail.com
214-836-8306
Exchange and Return Policy
Effective Date: 10/01/2024
1. Overview
At Crossroads Boutique , we want you to be completely satisfied with your purchase. If you are not satisfied, you can return or exchange your item(s) within 30 days of receiving your order.
2. Eligibility for Returns and Exchanges
To be eligible for a return or exchange:
1. Personalized products
2. Sage sticks, candles, and soaps after being opened or used.
3. Sale items (special offers)
3. Return Process
To initiate a return, please follow these steps:
4. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days .
5. Exchanges
If you wish to exchange an item for a different size or color, please follow the return process and indicate the item you would like in exchange. Upon receiving the returned item, we will send out the replacement item.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [Your Contact Email] or [Your Phone Number]. We will provide instructions for returning the item and ensure that a replacement is sent to you at no additional cost.
7. Contact Us
If you have any questions about our exchange and return policy, please reach out to us at:
Crossroads Boutique
crossroadboutique24@gmail.com
214-836-8306
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